Refund Policy Content

Refund Policy

At Anne Beauty, customer satisfaction is important to us. If you experience an issue with your order, we will do our best to resolve it fairly and promptly.

Returns

For hygiene and safety reasons, we are unable to accept returns of opened or used skincare products.

Products may be returned only if they are:

Unused
Unopened
In their original packaging
Returned within 7 days of delivery

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery by emailing inkedandcoltd@gmail.com.

Please include:

Your order number
A description of the issue
Clear photographs of the product and packaging

We will assess the issue and, where appropriate, arrange a replacement or refund.

Refunds

Approved refunds will be processed to your original payment method. Processing times may vary depending on your payment provider.

Shipping fees are generally non-refundable unless the return is due to an error on our part.

We will not be liable to any refund or return of any product that is incorrectly supplied or ordered if not notifed within 48Hrs of the client receiving the items.